All prices shown on this website are in U.S. Dollars and do not include shipping charges, sales taxes to Washington ship-to addresses, GST and duty to Canadian ship-to addresses, where applicable. Sales taxes of 8.7% will be added for all shipments to locations within Washington State. GST of 5% and duty of 9.5% will be added to all shipments to Canada. We will contact you it there any of these additional shipping charges should they apply. We will not charge your credit card until we contact you about additional shipping charges, if any. We do not ship to addresses outside of the US or Canada. Freight charges to shipments to Hawaii and Alaska will extra and we can quote those at your request.
Customer's Own Material
We are happy to produce any of our furniture using your own material, either in leather (called COL, which stands for Customer's Own Leather) or fabric (called COM). In general, the additional charge for COL or COM ranges between $100 and $300 per item. We would need to approve the fabric in advance for its suitablity for the item in question, so that would require you to send us a swatch for approval. Once approved, you would need order the material yourself and send it to us here to our warehouse in Bellingham. There is typically a longer lead time associated with a custom fabric order. And no refunds or returns, either.
How to Place your Order
Orders are accepted via online using this website, telephone, fax or emai. You may call us at 360-733-6400 or fax us at 360-733-6401, Monday - Friday, 9AM to 4PM (Pacific Time). Email to us at firstname.lastname@example.org.
Most items are made to order, but If an item is in-stock, we can ship within 3 days. Check out products on our In-Stock Inventory Program for what we have currently in stock.
Out-of-stock items must be made at our factory and brought into our office-warehouse in Bellingham, Washington. We work in continuous production batches. Made to order items thus available at a 8-10 week lead-time. For these orders, we require a 50% non-refundable deposit via check or credit card at the time your order is actually place into production. The final 50% will be charged prior to shipping the furniture to you.
We ship all furniture to the continental United States via our preferred carriers from Bellingham, so please allow up to 10 days for delivery. To points outside the continental US, delivery time may vary depending on brokerage and customs requirements. If you require faster shipping time, please let us know at the time of order and we will calculate the additional expedited shipping charges for you. Otherwise, we have some really low freight rates that average 12 to 14 % of the order value.
Retail Customers in Continental USA. We now offer FREE threshold delivery to points within the continental USA. Threshold means to your front door or garage. If you would like premium "white glove" service, there is an additional charge of $150 to $300 depending on how many pieces to be delivered. To get a shipping estimate, you can place the items into your shopping cart and there is a link there that will compute the charges.
Shipping for Design Trade Customers in Continental USA. For orders totaling less than $2,500 and to points within the continental USA, we charge shipping based on the shipping or dimensional weight of the item. To get a shipping estimate, you can place the items into your shopping cart and there is a link there that will compute the charges. For orders totaling more than $2,500, shipping is FREE to locations within the contenental USA. For shipping to locations outside of the continental USA (eg Alaska, Hawaii and Canada) we will need to specifically quote this. Shipping charges do not include duty or GST or sales taxes. All shipping charges are based on inside (threshold) delivery. If you would like premium "white glove" service, there is an additional charge of $150.
Shipping to Alaska and Hawaii. We now can ship to both Alaska and Hawaii, but curbside delivery only. Rates are built into the website, but generally are $1.25 per pound. There is no free shipping, but the rates do incorporate a credit for the free shipping they would have received had they lived in the continental USA. Please note that while our online shopping cart calculates shipping rates during the order checkout process, these rates should be considered "estimates only", and we reserve the right to get an exact shipping cost to your location and get your approval prior to final processing or shipping your order.
Shipping to Canada. We are set up to ship to Canada, buy curbside delivery only. For orders totalling less than $2500 (USD), rates are built into the website. For orders over $2,500, shipping is FREE. To get a shipping estimate, you can place the items into your shopping card and there is a link there that will compute the charges. Shipping charges do not include 8.5% duty, 5% GST or 3% Brokerage Fees. These fees are includes as Sales Taxes in our online shopping cart. Please note that while our online shopping cart calculates shipping rates during the order checkout process, these rates should be considered "estimates only", and we reserve the right to get an exact shipping cost to your location and get your approval prior to final processing or shipping your order.
Wholesale Accounts. Wholesale accounts pay full cost of shipping. Please contact us for an exact shipping quote.
Order cancellations will be accepted following order acknowledgment, however, the 50% deposit can only be refunded on products with common color choices, as determined by our sole discretion. There can be NO refunds on custom COM or COL orders.
Returns and Exchanges:
We want you to be totally happy with your purchase from us, so if for any reason any of our products fails to meet your expectations, it may be returned within 30 days of shipping for either replacement, refund or credit of the purchase price, exluding freight, brokerage and tax charges. Please call us for a return authorization prior to returning any items. All returns must be shipped back in their original or similar container. Items returned for refund must be shipped at the buyer's expense unless authorized by us. Items altered by customer may be refused. Note: Except for items returned due to shipping damage or due to a mistake we made on your order, shipping charges and white glove delivery fees are not refundable on returns. If the item(s) were given free shipping outbound, those charges are also not refundable.
We offer a 5 year warranty against workmanship defects. Contact Modern Classics customer service to report any warranty claims. Upon validation of a warranty claim Modern Classics will issue a Return Goods Authorization Number (RGA Number) with return shipment information. No warranty returns will be accepted without a RGA number. All items must be returned at the customer's expense, unless there is a product defect as determined at the sole discretion of ModernClassics.com. We inspect each piece of furniture prior to shipping, so we are confident that products shipped are free of any defects. See our printed version of our warranty here.